What customers say about Fenster-Welten-GmbH
Fenster-Welten-GmbH has received 1817 verified customer reviews on AUSGEZEICHNET.org in total, with an overall average of 4,93 out of 5,00. In the last 12 months, 199 reviews were added: 172 of them positive (86.4 %), 27 neutral (13.6 %) and 0 negative (0 %). Customers particularly praise Fenster-Welten-GmbH for High product quality, Fast and reliable delivery and Excellent customer service.
What customers praise (AI analysis)
Most frequently named strengths across 199 reviews from the last 12 months.
Sentiment distribution (AI analysis)
Across 199 reviews from the last 12 months.
- Positive
- 172 (86.4%)
- Neutral
- 27 (13.6%)
- Negative
- 0 (0%)
There were no negative reviews of Fenster-Welten-GmbH in the last 12 months.
Leider sind hier aufgrund einer Falsch-Konfiguration des Kunden, zwei Fix Verglasungen im Flügelrahmen bestellt und auch geliefert worden.
Laut Kunde sollten jedoch zwei Fix Verglasungen im Blendrahmen geliefert werden.
Selbstverständlich sind unsere Mitarbeiter darauf geschult, alle Bestellungen vor der Freigabe abzugleichen und bei Unklarheiten sofort mit dem Kunden Kontakt aufzunehmen.
Da hier jedoch die Konfiguration zu 100 % der Bestellung des Kunden übereinstimmte, war eine Fehlersuche unmöglich.
Auch bei einer nachträglichen Erläuterung zu seinem Fehler, zeigte der Kunde sich uneinsichtig. Es wurden ihm genau die Fenster, welche er angefragt und bestätigt hatte geliefert.
Wir bitten unsere Kunden daher vor Ihrer Bestellung eine kurze Prüfung Ihrer Anfrage vor zunehmen, ob deren Konfiguration auch wirklich so bestellt werden darf.
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Artificial Intelligence (AI)
The content on this page has been analyzed and partially generated using AI technologies. While we strive for accuracy and clarity, the information may include automated interpretations and should be independently verified for critical use cases.
Note on reviews
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Display of Reviews
If reviews from other portals are displayed, the overall average refers to the sum of the reviews on AUSGEZEICHNET.org and those from the other portals, which are transparently disclosed. The average rating in the box on the right-hand side, however, refers exclusively to the reviews submitted on AUSGEZEICHNET.org.