AI Insights: Sentiment & Topic Analysis
Good Experiences (AI)
What the reviewers like
- punctual and reliable service
- friendly and helpful drivers
- smooth booking and organization
Sentiment Analysis (AI)
Customer feedback sentiment
Positive:
337
Neutral:
49
Negative:
34
Heiko
04.07.2017
jrg
04.07.2017
reply:
Lisa
04.07.2017
reply:
Urlauber
04.07.2017
reply:
Amela
04.07.2017
reply:
Silke
04.07.2017
reply:
Volker M.
04.07.2017
reply:
Pichler
04.07.2017
reply:
Lina
03.07.2017
reply:
InSt
03.07.2017
reply:
More information from AUSGEZEICHNET.org
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Note on reviews
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Authenticity of Reviews
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Display of Reviews
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(urlaubstransfers - Average:
4,31 / 5,00 from
12.272
votes)
Sehr geehrter Heiko,
vielen Dank für Ihre Bewertung. Wir bedauern sehr, dass Ihr Flug mit Komplikationen verbunden war und dadurch Ihr Transfer nicht wie gebucht angetreten werden konnte. Bitte beachten Sie zu den Stornierungs- und Umbuchungsbedingungen unsere AGB. Für die Änderung von Flugzeiten ist eine Vorlaufzeit von 24 Stunden vor Abreise notwendig, um eine reibungslose Organisation des Transfers gewährleisten zu können. Hierfür bitten wir um Verständnis. Gerne haben wir Ihre Kritik an die entsprechenden Stellen weitergegeben und hoffen, Sie erneut von unserem Service überzeugen zu dürfen.
Viele Grüße aus Aschaffenburg,
Ihr urlaubstransfers-Team