The worst Krankenkasse ever
In 2023 I cancelled my contract with DAK due to constant administrative harassment after they tripled the cost of my health insurance because I was not responding to their letters fast enough. I moved to a private health assurance. Instead of accepting my cancellation, DAK unilaterally decided that I was still insured with them and they started claiming over 900 Euro per month from me plus additional costs every 3 days that they made up. When the amount reached 15,000 EURO, DAK started enforcing a collection through State collection agency though I was insured with another insurer and was paying contributions to another health insurance. It is only when I brought the case to the sozial Gericht Court that they stopped the enforcement. 3 years down the line they have not stopped stressing me. Today I just got a letter from the Court where Frau "XXX" I was again ensured with DAK, which I am not, saying that they are claiming now 43,358 Euro from me for healthcare premiums. The stress caused to me by DAK over the past 3 years is extreme. Based on my experience, DAK is a mess. I do not recommend DAK.
"Note from AUSGEZEICHNET.org: For data protection reasons, personal data has been anonymized."
"Note from AUSGEZEICHNET.org: For data protection reasons, personal data has been anonymized."
DAK-Gesundheit
Hello,
Thank you very much for your review. We are very sorry to hear that you are dissatisfied and that these issues have occurred.
Unfortunately, as the social media team, we do not have access to individual case files and are therefore unable to comment on the specific details. However, we would very much like to assist you and ensure that your complaint is properly reviewed.
Please contact us via www.dak.de/feedback Once we receive your request, we will look into the matter promptly and get in touch with you directly to clarify the situation.
We hope to find a satisfactory solution and wish you a pleasant day despite the inconvenience.
Best regards,
The Social Media Team of DAK-Gesundheit