DAK-Gesundheit

3,60 / 5,00

Basierend auf 883 Bewertungen

1,00
1,00 / 5,00

worst insurance as international student

This insurance company is going after your money. They say they support you in English but is not at all. I stayed just 6 months with them and the moment I wanted to finished the contract the came with tons of excuses so I was obligated to stayed with them.
I had to ask for help to the international office in my university to fight the first line of customer service mails. They had to reach a higher position to solve the problem...but guess what, today one year later this happen, I still receive their letters that I am obligated to things with them.
Is a nightmare.
In case someone is reading, I highly recommend TK insurance. They have even the app in English, and the branches staff is really helpful with everything.
Antwort von DAK-Gesundheit auf diese Bewertung.

Hello,

we are very sorry that you are obviously so dissatisfied. Is your concern still current and unresolved? If so, please contact us using the following contact form, stating your insurance details: www.dak.de/kontakt-facebook We will then check this immediately and will come back to you.

We are currently working on offering the app in other languages

Despite the dissatisfaction, we wish you a nice day.

Kind regards, Sascha from the DAK-Gesundheit social media team.

DAK-Gesundheit

DAK-Gesundheit

3,60 / 5,00

Basierend auf 883 Bewertungen

Diese 1-Sterne-Bewertung für DAK-Gesundheit wurde am 11.03.2024 auf AUSGEZEICHNET.org verifiziert. Das Unternehmen hat eine Gesamtbewertung von 3,60 von 5 Sternen, basierend auf 883 Bewertungen.

KSV
1 / 5

worst insurance as international student

This insurance company is going after your money. They say they support you in English but is not at all. I stayed just 6 months with them and the moment I wanted to finished the contract the came with tons of excuses so I was obligated to stayed with them.
I had to ask for help to the international office in my university to fight the first line of customer service mails. They had to reach a higher position to solve the problem...but guess what, today one year later this happen, I still receive their letters that I am obligated to things with them.
Is a nightmare.
In case someone is reading, I highly recommend TK insurance. They have even the app in English, and the branches staff is really helpful with everything.
Antwort von DAK-Gesundheit auf diese Bewertung.

Hello,

we are very sorry that you are obviously so dissatisfied. Is your concern still current and unresolved? If so, please contact us using the following contact form, stating your insurance details: www.dak.de/kontakt-facebook We will then check this immediately and will come back to you.

We are currently working on offering the app in other languages

Despite the dissatisfaction, we wish you a nice day.

Kind regards, Sascha from the DAK-Gesundheit social media team.


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