Jamoona.com
4,61 / 5,00

Basierend auf 3.206 Bewertungen

1,00
1,00 / 5,00

Decent range but Delayed delivery

Delivery was delayed but I understand it's a 3rd party issue for the store. However, they still need to ensure their delivery vendors are adhering to delivery dates as it directly impacts customer experience for Jamoona. Their range and product quality is decent otherwise
Antwort von Jamoona.com auf diese Bewertung.

Dear Vatsala,

Thank you for your feedback.

We have checked your order details and can see that your order was placed on saturday, July 3rd.
Your order has been dispatched on time within 2 business days on tuesday, July 6th.

There seems to have been a delay in the further transport of the shipment by DPD, for which we would like to apologize.
Normally, all packages should be delivered within 1-2 working days after they have been handed over to our shipping service provider.

Best regards, Team Jamoona

Jamoona.com

Jamoona.com

4,61 / 5,00

Basierend auf 3.206 Bewertungen

Diese 1-Sterne-Bewertung für Jamoona.com wurde am 21.07.2021 auf AUSGEZEICHNET.org verifiziert. Das Unternehmen hat eine Gesamtbewertung von 4,61 von 5 Sternen, basierend auf 3.206 Bewertungen.

Vatsala
1 / 5

Decent range but Delayed delivery

Delivery was delayed but I understand it's a 3rd party issue for the store. However, they still need to ensure their delivery vendors are adhering to delivery dates as it directly impacts customer experience for Jamoona. Their range and product quality is decent otherwise
Antwort von Jamoona.com auf diese Bewertung.

Dear Vatsala,

Thank you for your feedback.

We have checked your order details and can see that your order was placed on saturday, July 3rd.
Your order has been dispatched on time within 2 business days on tuesday, July 6th.

There seems to have been a delay in the further transport of the shipment by DPD, for which we would like to apologize.
Normally, all packages should be delivered within 1-2 working days after they have been handed over to our shipping service provider.

Best regards, Team Jamoona

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