Dear Unnati,

Thank you for your feedback.

We are very sorry to hear that you have received your order in a damaged condition.

We are doing our best to pack all orders as securely as possible. Unfortunately, we cannot completely rule out transport damage if individual parcels are not handled carefully by our shipping service provider.

Our customer support has offered you corresponding options via email.

We apologize very much for the inconvenience this has caused!

Best regards, Team Jamoona