Repair Kochfeld IH87705FZ
The unit (supplied on 7/07/2023) failed on 22/6/24: the right side heaters didn't work, and the general electrical supply cut off, by short-cut in the unit.
After disconnecting one phase, it continued working on the left and middle heaters.
After phoning and mailing to Kolbe on tuesday 25/6 , they agreed to send us (free of charge) the required parts to repair the unit.
These parts arrived on 28/6 ( in Belgium) , and we replaced one printcard on saturday 29/6.
Everything worked OK since
We are pleased by the fast and correct action of Kolbe.
After disconnecting one phase, it continued working on the left and middle heaters.
After phoning and mailing to Kolbe on tuesday 25/6 , they agreed to send us (free of charge) the required parts to repair the unit.
These parts arrived on 28/6 ( in Belgium) , and we replaced one printcard on saturday 29/6.
Everything worked OK since
We are pleased by the fast and correct action of Kolbe.
KKT KOLBE KÜCHENTECHNIK
