Preis/Leistung ok.
Everything was okay, the only thing which was confusing that not vtours was responsible "sur place" in Hurghada, but another agency. This was confusing and not immediately clear to me.
That s a pity.
Hotel good and flight ok but it is rather a disaster that on Air Cairo you cannot pay by credit card for food. In today s world who has cash money with him or her. so I was 4 1/2 hours without any food or beverage.
Best regards
Urs Wullschleger
That s a pity.
Hotel good and flight ok but it is rather a disaster that on Air Cairo you cannot pay by credit card for food. In today s world who has cash money with him or her. so I was 4 1/2 hours without any food or beverage.
Best regards
Urs Wullschleger
vtours GmbH - Urlaub, der passt.
Gut
3,94
/ 5,00
3006
Bewertungen
vtours GmbH - Urlaub, der passt.
Weißenburger Strasse 30
63739 Aschaffenburg
Dear Mr. Wullschleger, thank you for your feedback. We’re glad to hear that you were generally satisfied with your trip. We understand that the unclear responsibility on-site in Hurghada was confusing, and we’ll work on improving the communication here. Regarding Air Cairo, we agree that not being able to pay by card for food is very inconvenient – especially on a longer flight. We’ll be sure to pass this on.
Thanks again, and we hope to welcome you back soon. Best regards from Aschaffenburg, Birgit from the vtours-Team