Cher monsieur Miler,
Nous vous remercions pour votre feedback.
Nous regrettons que l'emballage de votre livraison n'ait pas été satisfaisant et nous sommes reconnaissants pour toute suggestion d'amélioration. Nous transmettons volontiers à nouveau votre remarque constructive sur l'emballage au service concerné, afin qu'il puisse vérifier à nouveau le processus dans notre entreprise et, le cas échéant, remédier à un mode d'emballage incorrect.
Malheureusement, il n'est pas toujours possible d'avoir un carton adapté à tous les articles de notre gamme et nous essayons de choisir la meilleure option. Nous n'avons malheureusement pas non plus d'influence sur la manipulation lors du transport.
Hormis cela, nous vous souhaitons beaucoup de plaisir avec les articles commandés.
Avec nos meilleures salutations
Votre équipe Frank Flechtwaren
nullich musste eine Doppellieferung stornieren; als ein Teil zurück senden! einfach, schnell, auch die Gutschrift auf den Cent! Besten Dank!
nullDanke für kompetente Hilfe, wir freuen uns sehr über den schönen Holzdeko
nullDer Artikel war kaputt. 3 Teile statt 1 wurde sofort zurück geschickt.
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