AI Insights: Sentiment & Topic Analysis
Good Experiences (AI)
What the reviewers like
- Easy and competent service
- Helpful and friendly staff
- Good value for money
Sentiment Analysis (AI)
Customer feedback sentiment
Positive:
6
Neutral:
0
Negative:
0
Digicomm:Consulting
30.03.2020
hubitaner
30.03.2020
reply:
Karl Breuer GmbH
27.03.2020
reply:
Fabian Brülhart IT dental GmbH
24.03.2020
reply:
Harness Production d.o.o.
24.03.2020
reply:
D,D,S,
23.03.2020
reply:
Matthias
19.03.2020
reply:
Bepos GmbH
18.03.2020
reply:
Reifenservice Polster
18.03.2020
reply:
AZ Garage Schaub GmbH
17.03.2020
reply:
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(orgaMAX - Average:
4,72 / 5,00 from
1.946
votes)
Hallo Digicomm:Consulting,
besten Dank für Ihre Bewertung. Zunächst einmal freuen wir uns, dass unser Support Ihr Problem gelöst hat und Sie wieder wie gewohnt mit orgaMAX arbeiten können. Ein kurzes Wort noch zu Ihrer Kritik: Natürlich möchten wir jedem Kunden bei etwaigen Problemen möglichst schnell helfen. Zu dieser individuellen Hilfe gehört aber auch, sich die nötige Zeit für jeden einzelnen Fall zu nehmen. Je nach aktuellem Supportaufkommen und Art des Problems kann es daher leider auch einmal zu temporären Wartezeiten – in Ihrem Fall 3 Stunden – kommen.